What We Do
Serranova Communications helps founders, leaders, and organizations build marketing and communication systems that are clear, strategic, and aligned with business goals. Our services focus on clarifying intent, strengthening internal alignment, and communicating with confidence and consistency. Each service below includes a description of who it is for, what we do, and the outcomes clients get.
Executive Communications Coaching
What it is:
Executive communication coaching is one-on-one guidance for leaders who want to improve how they express ideas, present themselves, and guide others with clarity and confidence.
Who it’s for:
Founders, executives, and team leaders who want to communicate with greater presence and impact.
What we do:
- Assess current communication strengths and challenges
- Create a tailored coaching plan
- Provide actionable feedback and real practice sessions
Outcomes:
Leaders gain confidence, clarity of voice, and improved ability to influence others through intentional communication.
Fractional Chief Communications Officer
What it is:
Fractional CCO is a strategic communications leadership service for organizations that need senior-level guidance but aren’t ready to hire a full-time communications executive.
Who it’s for:
Small to medium organizations, startups, and mission-driven teams without an internal communications leader.
What we do:
- Define communication strategy aligned to business goals
- Lead internal and external messaging
- Design repeatable communication processes
Outcomes:
Teams operate with clearer messaging, stronger strategic direction, and improved alignment between communication and organizational priorities.
Content Planning & Public Relations
What it is:
Content planning and PR strategy supports organizations in designing and implementing integrated communication plans that connect audiences to mission, value, and message.
Who it’s for:
Organizations that want to share more strategic content and cohesive public narratives.
What we do:
- Clarify audience segments and messaging needs
- Map content channels and timing
- Coordinate public relations and earned media efforts
Outcomes:
A coherent content ecosystem that supports visibility, engagement, and brand credibility.
Workshops & Team Alignment Sessions
What it is:
Facilitated workshops that help teams improve communication practices, develop shared language, and build collaborative processes.
Who it’s for:
Teams experiencing misalignment, communication breakdowns, or growth transitions.
What we do:
- Facilitate interactive workshops
- Develop communication guidelines together
- Deliver take-home action plans
Outcomes:
Teams walk away with shared understanding, practical tools, and a roadmap for ongoing communication health.
Change Management Communication
What it is:
Change management communication supports organizations through transitions by preparing teams with clear, thoughtful messaging that builds trust and reduces uncertainty.
Who it’s for:
Organizations undergoing restructuring, mergers, leadership changes, or strategic pivots.
What we do:
- Design communication plans for change initiatives
- Anticipate audience questions and needs
- Coach leaders on how to communicate change effectively
Outcomes:
Smooth transitions with reduced resistance, clearer expectations, and stronger organizational cohesion.
Crisis Communications Support
What it is:
Crisis communications support prepares organizations to respond strategically during high-stakes or unexpected situations with messages that maintain credibility and calm confusion.
Who it’s for:
Organizations facing urgent challenges that could impact reputation, stakeholders, or stability.
What we do:
- Rapid assessment of situation and communication risks
- Craft strategic messaging for internal and external audiences
- Plan ongoing communication checkpoints
Outcomes:
Faster, calmer, and more strategic responses to crises that protect reputation and stakeholder trust.
Why Our Services Matter
- Clear communication reduces confusion, improves decision-making, and builds trust across teams.
- Strategic language drives alignment, ensuring everyone understands purpose and priorities.
- Structured communication systems scale with your organization and support long-term business goals by raising brand awareness and trust.